PerfectServe is an intelligent, unified communications platform that connects clinicians in any care setting, across the care continuum, inside or outside of your organization.
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THE PERFECTSERVE PRACTITIONER MOBILE APP LETS YOU:
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CONTACT COLLEAGUES: Send, receive and forward clinical information safely and securely with any colleague on your hospital's medical staff. This includes clinical photos, voice messages and group messages.
SECURE CALLS: Securely call any member of your hospital's medical staff using the Contacts list. You can also view and dial your Favorites and see a list of your Recent calls. Use the Keypad tab to call patients while protecting your caller ID privacy and to overcome caller ID block. When you return a patient call, your office number – not a personal mobile number – appears as the caller ID.
CHANGE YOUR ON-CALL SCHEDULE: Instantly sign on call, off call or change who is covering for your group. The changes you make take effect immediately.
CHANGE HOW YOU'RE REACHED: Select a contact method that has been created to suit your workflow and activate it indefinitely or for a specified period of time (e.g., Mobile Calls and Secure Voice and Text, Secure Voice and Text).
CHANGE YOUR STATUS: Automatically trigger a different call routing process based on your status (e.g., "surgery," "in-hospital," "with patients").
ASSIGN PATIENTS: View inpatients assigned to your group and manage which provider is caring for each of those patients. Quickly and easily reassign patients to a different provider in your group so calls and messages route appropriately when Patient-Centered Routing is being utilized.
HELP: Access 24/7/365 personal assistance from the PerfectServe Help Center.
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PLEASE READ BEFORE DOWNLOADING
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Do not download if you are not a PerfectServe user.
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SIGN-IN INSTRUCTIONS
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Upon your initial sign-in to the PerfectServe mobile app, please use your PerfectServe username and password (enter only the first part of your username – e.g., "jeff.jones").
Eric Chow
Absolutely inconsistent and terrible
Rated: 1 Star
Mignon Brown
It does not work and I have to use this at work tonight :0(
Rated: 1 Star
Natalia Zaborsky
It doesn't reload messages. Tells me I have same messages that have not been read. Also icon is a grey square.
Rated: 1 Star
Amit Kalra
Doesn't work on android M
Rated: 2 Star
Clint Connor
Very buggy. App closes frequently. Freezes Note 4. Slows phone down compared to when I uninstall App
Rated: 1 Star
Prospect Medical IT
What happened? Every time I get paged, it brings me to a security screen which I've already filled out and saved.....but it keeps bringing me there and i can't get out of it. It's really annoying. Now it keeps crashing. Also, can you put the fast forward or rewind option back on, please?
Rated: 1 Star
Hello, and thank you for posting these comments. We are following up with our users to troubleshoot the issues mentioned.
ReplyDeleteIn the meantime, here are a couple of tips for the app to function at its best:
Make sure you have the latest version of your phone's operating system. Make sure you have the latest version of the PerfectServe app. And as a last resort, you can delete and reinstall the app.
Our users can always reach out to our Help Center for support at helpcenter@perfectserve.com or at 877.844.7727.